Custom orders

Custom orders are welcome we do require a nonrefundable deposit for the initial design work to begin. The exact amount of deposit varies per project and requirement

Custom orders and customized designs are not eligible for returns, so please double-check the proofs we send to make sure everything is correct. Of course, if it's our mistake we'll fix it at no charge. Color Swatch samples can be ordered as well for understanding the color ranges available.

Decal is Damaged or Torn: If the decal is damaged or torn, please let us know right away, and we can send you a replacement piece or a totally new decal if necessary.

Our Guarantee: If for any reason you're unhappy with the decal, then please return it to us for a full refund within 7 days. 

Shipping Costs: Standard Shipping in the UAE is $10 . All other locations are subject to additional shipping covered during the order process.

Estimated Delivery :  We take 3 to 9 days for production, because we cut each design to order and then Ship.
Normal Shipping:
We ship worldwide through Emirates Post Registered Mail with Tracking Number.
Registered mail takes up to 14 business days approximately.

Express Shipping:
if you required Express Shipping, please ask us about the express fee for your country.
Our Express Shipping through EMS / SKYNET / DHL with track & trace number. Delivery time is 5 to 7 Days worldwide.

Occasionally, packages can be damaged during transit. Your Priority Mail package is insured for $50, but let us know if you want to add additional insurance as we cannot be responsible for any damage that occurs during shipment.

International shipments may incur additional import taxes. We have no control over this, so please check with your local postal office before ordering so there are no surprises.

Please be aware that some paints have a stain-blocker or mildew resistant additive in them that makes it very difficult for the vinyl to adhere well. The same is true for low or zero VOC paints. Please check your paint before ordering to make sure it's not on this list of evil paints.